Stuck in marketplace onboarding?
Catalog errors. Image sizes rejected. Prices that don't match. Stock that won't sync. Months in, and your sales still haven't started.
We're an embedded e-commerce data-sync team. We learn your catalog, take onboarding and performance off your plate, and let you get back to building product.
Not sure where your catalog is actually stuck? That's the first thing we'll find out.
Why does marketplace onboarding take months?
Because moving the data and configuring it are two different jobs. Platforms like Mirakl Connect and Acenda move data between systems. Getting your Shopify catalog into the exact shape a marketplace expects — field mapping, image specs, price and stock rules, then debugging whatever gets rejected — is configuration that is specific to your brand. Every setup is different, and that part lands on your team.
- Onboarding that has run for months without going live
- The same catalog errors coming back: image size rejected, price mismatch, stock sync failed
- Late shipment and cancellation rates climbing
- Missing the season you were onboarded for
- Wanting a catalog diagnosis, with no one internally free to run it
- Inventory that has to stay in sync across borders and time zones
- Shipping into the US from overseas, on a marketplace that measures your late shipment rate
What we take off your plate
Catalog mapping and upload
We map your Shopify product catalog into each platform's required format and get it uploaded — including the image, attribute, and category rules that cause most rejections.
Price and stock sync
We set up and debug price and inventory sync so your marketplace listings match your source of truth, and we stay on it after launch.
Performance after launch
Once you're live, we work on listing quality and CTR, and help you start advertising — including Nordstrom Media Network.
Cross-border data chains
We've worked with cross-border brands fulfilling US orders from overseas warehouses, connecting the chain from CRM to Shopify to Mirakl to Nordstrom so inventory and pricing stay consistent end to end.
Every week stuck is a week of sell-through you don't get back — and seasonality doesn't wait for onboarding.
What this has looked like
One brand we work with brought its late shipment and cancellation rates from over 17% to 0% within one month.
A different brand completed its onboarding in 1–1.5 months.
We've been doing this work for years, across catalogs ranging from hundreds to thousands of SKUs.
How we work together
Three-month project
For brands with a clear finish line: get onboarding done.
Embedded monthly retainer
Ongoing ownership of catalog health and performance.
Custom
Scoped to your catalog size and the number of platforms you're on.
Scope depends on your catalog and your platforms, so we start with a conversation.
Frequently asked questions
Why does marketplace onboarding take so long?
Because the platform moves the data, but the configuration around it is specific to your brand. Field mapping, image specifications, price and stock rules, and error debugging all have to be set up for your catalog, and that work usually falls to a team that is already fully booked.
What causes catalog errors like rejected image sizes and price mismatches?
Most catalog errors come from a mismatch between how your Shopify data is structured and what the marketplace expects. Image dimensions, required attributes, category mapping, and price fields each have their own rules, and one wrong field can hold up an entire upload.
What happens if my late shipment or cancellation rate gets too high?
It depends on the marketplace. On Nordstrom, a late shipment or cancellation rate at or above 5% triggers a warning, and above 10% the account can be suspended. Target Plus reviews its sellers every year and also removes sellers outside of that review.
Can you help with Shopify to Mirakl mapping or Acenda onboarding?
Yes. Mapping a Shopify catalog into Mirakl Connect or Acenda, and into the brand portal behind it, is the core of what we do. We work inside your existing setup rather than adding another system on top of it.
How do I start advertising on Nordstrom Media Network?
Start after your listings are clean and in stock, because ad spend against a catalog with errors is wasted. Once the catalog is stable, we help you set up campaigns and work on the listing quality that decides whether the traffic converts.
Can you help if our warehouse is outside the US and we ship to US buyers?
Yes. We've worked with cross-border brands fulfilling US orders from overseas warehouses, connecting the data chain from CRM to Shopify to Mirakl to Nordstrom. To be clear on scope: we work on the data — keeping inventory, pricing, and order information in sync across those systems — not on logistics, warehousing, or shipping itself.
On Nordstrom, a late shipment or cancellation rate at or above 5% triggers a warning, and above 10% the account can be suspended. If your numbers are drifting, the time to fix it is before the warning.